About Us


Web-Don, Inc. was launched in 1972 as a Charlotte NC-based distributor for Wilsonart, a manufacturer and distributor of surfacing materials that are used on furniture, countertops, worktops, walls, offices, business and commercial spaces and homes.

The company has its roots in the partnership formed by neighbors Webster Collett and Don Smith, who owned and operated a Florida tile distributorship. Shortly thereafter, entrepreneur Buck McQuay joined the team with an eye on the bright opportunities provided by a relationship with Wilsonart, and Web-Don was born.

By 1973, Web-Don was established as one of the foremost Wilsonart distributors in the US, achieving ‘Distributor of the Year’ status along the way. McQuay and Smith later purchased Collett’s interests. In 2005, McQuay became the sole owner of Web-Don.

Heading into 2020, Web-Don has grown from a Charlotte-based business to six locations across the southeast, a separate custom counter manufacturing operation, and a custom cabinetry division employing over 100 associates. Missy O’Daniel, McQuay’s daughter, is President and Chief Executive Officer.

The family retains and practices core operating principles established when McQuay became Web-Don’s full owner. These include providing exceptional products with exemplary customer service; maintaining a long-term commitment to customers; nurturing and respecting its employees; reinvesting into the business, and giving back to the community.

Countertops and Cabinetry Expansions

In 2010 Web-Don launched a new cabinet division, Carolina Heartwood Cabinetry, in a 25,000-square-foot facility in Charlotte adjacent to Corporate headquarters.  

In 2013 Web-Don expanded its Panel operations, purchased a nearby facility for lamination processes, and formed a new division, Carolina Panels. In 2020 Web-Don plans to expand the Carolina Panels operations with increased manufacturing and warehouse space. 

When combined with Web-Don’s commitment to quality and service, these new divisions broadened the breadth and depth of products and building solutions for customers.

Web-Don’s countertop assortment continues to be anchored with HanStone® Quartz. It is a leading manufacturer of high-performance, durable countertops for kitchen and bath.

Visit our showroom in our 60,000-square-foot headquarters in Charlotte.